Customer feedback and review

Most of the times customers are not able to give their review as the email link from booking.com is either moved in their spam mailbox or is very difficult to locate

Woul like to suggest that if the Hotilers or partner can send review link to the customer during their checkout then we can get more review to attract our customers

Sharing review link can be embedded in the pulse app



BrookAve 1 year ago


thats a problem on the guest side aka being lazy and thick

it is automated when sent out


contact partner support via 3 methods below

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox