Customer service number

Is there a number for customer service if you are a partner? I can’t find a number anywhere and I need to talk to a human!!

Profile picture for user Jarratt - Account Advisor j
Jarratt - Acco… 2 years ago


Hello Joanna,


Yes there certainly is - you will find contact details for the support team in the extranet where you can choose to either send a message, or access the Partner Support phone number. Both options are available by clicking on the Inbox tab, then choosing 'Booking.com Messages'. 


You can compose a message to the support team, or find the contact number by clicking 'other options' on the right hand side, and following the prompts. 


If for any reason you can't access the extranet, you will find a list of public support number numbers listed here on the Partner Hub


Kind regards, 


Georgios Baoulas 30 days ago

Hello I am at the hospital because of Corona virus and i have to cancel a reservation on 26.08. There is nobody to clean or open the apartment.

Regards George