double booking

how do i get a phone number for booking.com so i can talk to someone thats not a robot 

im just getting moved around and im getting no replys about my double booking

the internet just gives me a fax number

and the office here in koh samui is closed down


BrookAve 2 years ago



you just cancel it with the guest and tell them to click cancel on it on their account or they speak to CS on the main website



worst case you contact partner support 



Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox