For three months, exactly since 25.07.2021 we are not helped by booking.com

On July 25, I made a call to the hotline. There I could not be helped and the ticket would be passed on to the 2 level support. Our company is still not activated although all information has been recorded since July. Until September, I contacted them weekly by phone or app and still have no answer. Therefore, my question do you also have such problems that you are simply ignored? How is it with the payouts? Are there also problems there or that you have to wait a long time for your money? Is this company trustworthy at all? We have been working with airbnb for half a year now. I am simply speechless how one is treated by booking.

BrookAve 1 year ago





contact partner support via 3 methods below

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox