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1
Jennifer Qiu

Unlist a flat

After Iisted a flat to rent then change my mind and want to unlisted it unfortunately it said need 14 days to cancel the partnership with booking. 
however 22 days past still no response and been asked customer help from booking many times every time just let me wait but never solve the problem. 

Is there anyone know what should I do?

just a simple unlist activity make is so difficult and nobody can solve this problem

 

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11
BrookAve 1 year ago

 

weird if you did the guide on 'end my partnership' then 14 is all it should be.

 

best to contact Partner Support 

 

 

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.

 

Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

 

Message or Call BdC PartnerSupport 

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

 

Method 3:  *** public main lines via Where you can reach us

 

 

how to contact partner support via private assigned number in inbox

Profile picture for user Janita - Account Advisor j
B.
Janita - Accou… 1 year ago

Hi Jennifer, 

Thank you for your message. 

This forum is for general questions regarding Booking.com, unfortunately we are not able to help with specific property requests due to security. Please reach out to the Partner Services team via your extranet for assistance with your specific listing. You can reach them via the Inbox tab in the extranet > Booking.com Messages > See contact options.

Please reach out to Partner Services and ask them to request an End of Contract if this has not finalised in the 14 days. 

Thanks! 

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