Verification code

Hi there. I have been trying to get help from Booking.com since June this year. I have requested my property verification code a few times already but have since not received anything in the mail. However, i already have Superhost status on Airbnb. I can phone and message but there is still no resolution from Booking.com although they do state that there are alternative ways should you not have received your code. I have exhausted all avenues. 

BrookAve 1 year ago


did you request video method ?


contact partner support via 3 methods below

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox