Room Cleaning Deposit refund
On October 29th to November 2nd I stayed at Royal Aloha Condo and rented a 2 bedroom condo. There was a $250 charge for damage deposit which accounting to my booking confirmation number 3268.561.683 is required for refund. I contacted the owner and was told that she doesn't handle it and contact Booking.com.
And according to my papers, I should be reimbursed on check out. Well I did check out on November 2nd but did not received my $250 deposit. So I would like to know when will I be getting my refund?