About a Reservation


Do Booking.com collect payments for you? And if customer doesn't  pay than what is the solution? How long you wait to collect payment after bookings? 

Profile picture for user Jarratt - Account Advisor j
Jarratt - Acco… 2 years ago

Hi Umber, 


The answer to your question will depend on which payment model you are using for your property. This article explains Payments by Booking in more detail, which is the payment model where Booking.com facilitates payments on behalf of a property, including how to check your eligibility.  


There are a lot of articles related to guest payments on our partner hub, this link has a collection of articles that may be helpful for you. 


Kind regards,