Add an existing property

Hello we have unpaid invoices for our existing properties and we usuall make one bulk payment and unfortunately one of our properties we cannot access it on the extranet and unfortunately your customer care is poor regardless of the numerous messages sent to you guys you dont act yet  you keep on sending us emails to make payments yet we cannot acces the property.

BrookAve 1 year ago



best to contact Partner Support for  assistance , method 3 below



Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox