m
1
The booking guest no show still the commission requested
Till now all the booking made via booking guest have not shown up for the reservation. Still am getting a invoice for the commission. I don’t think this works for any reason. As we not recieved from the guest nor they have shown up. Need clarification for the same. Please call me back for the same
Did you mark the guest(s) "No-Show" on Extranet?
If not BDC will assume they stayed and bill you for commission.
Hello,
Have you marked the reservations as no show at the day after check in? If so, no commission should have been charged.
Contact partner support
Go to Inbox-Booking.com messages-Compose new message and explain the situation
Hope it helps