cancel guest

The booking i have for today needs to be cancelled the guest has tried and it wont work 


BrookAve 2 years ago


nope, never post this here,


direct the guest to main website to logon and click cancel on their booking, literally that simple.


if they are thick then direct them to CS team on the main website,


and then failing that , you phone partner team.


always better to make them do it.




contact partner support via 3 methods below



Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox