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Cancellations
I need a help regarding the discrepancy in one of the reservation.
As per our system the guest has cancelled the reservation but acc to the booking. com status stands OK
I need a help regarding the discrepancy in one of the reservation.
As per our system the guest has cancelled the reservation but acc to the booking. com status stands OK
That means neither the guest nor you followed correct procedure.
Message partner support the details to reconcile your mistake.