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charging virtual credit card

I cannot charge my reservation via pos machine as it is virtual card payment and my bank doesnt have this service . Can you transfer the payment to my bank acount for me. Thanks 


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Toniya - Commu… 2 years ago

Dear Desislava,

Welcome to the Partner Community and thank you for reaching out to us.

I advise you to send us a message via the inbox tab in your extranet explaining the situation and providing a booking number. Our payments team will help you with your request within a few working days.

In the meantime, you can find more information about how to change your payments methods and general information in the following articles:

https://partner.booking.com/en-gb/help/policies-payments/guest-payments…

https://partner.booking.com/en-gb/help/policies-payments/payment-produc…

Hope you find this useful.

Kind regards,

Toniya