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Commission – I have paid commsion and payment charge with every Booking invoice and they STILL want to charge.

Hi,

I would appreciate if someone from booking.com would answer, as I have had 0 help and answers to my emails in 2 years or calls. 

I have paid with every invoice commission and payment charge – and guess what,  in the end of the month they send me the same amount for the whole month to pay? And say I have to pay it by 16th September. 

All the payments (commission and payment charges) are automatic. Meaning I dont need to pay anything extra. They go off with every bill. 

On Friday it showed that there was an overdue of 0.03 cents, so I paid that one, thought it just overdue or smth?  Today it shows some other ridiculous amount, but this time over 500 euros. 

What is this? Really its taking a toll on me I have to write publicly here. 


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BrookAve 2 years ago

 

 



Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


 

Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

 

Message or Call BdC PartnerSupport 

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox