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How can I re list my property

Guest booking and invoice Property ID 3109315

Dear Sir/Madam,

I had a disputed invoice, the guest didn’t cancel, even though they couldn’t enter the country at that time due to the Airport being closed, and my property was closed due to the pandemic and I too didn’t put a no show..

Please confirm with the guest..

I am in no situation to settle this invoice as it is a large amount.... please help me.

I would be most greatful  if you can sort this invoice out for me and let me list my property again...

yours sincerely 

Amanda Dias

owner 

Moon Isle Beach Bungalow 

Nilaveli

 


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BrookAve 2 years ago

 

best to contact Partner Support for  assistance 

 

 



Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


 

Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

 

Message or Call BdC PartnerSupport 

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

 

Method 3:  *** public main lines via Where you can reach us

 

 


how to contact partner support via private assigned number in inbox

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B.
Janita - Accou… 2 years ago

Hi Amanda, 

As this invoice has been written off, please reach out to the finance team directly to discuss the possibility of reopening your property by explaining your circumstances to them. 

You can compose a message or call via the extranet under Inbox > Booking.com messages. If there is no "compose new message" directly there then click on See Contact Options > select a relevant topic eg. Finance > select a relevant subtopic eg. Other > then click see all contact options > Message > write your message or get the relevant number. 

Thanks!