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How to change to weekly payouts
I find the mobile app and the distinction with the ‘Extranet’ very confusing.
I cannot change to weekly payouts.
Can anyone give me a really simple explanation of how to do it please?
Richard
Dear Richard,
Welcome to the Partner Community and thank you for reaching out to us.
If you receive bank transfer payments and you want to change your payment schedule, please log in to the extranet, click on ‘Finance’ and then click on ‘Getting paid’.
I kindly advise you to read this FAQ article about payments.
Best regards,
Toniya
Hi thanks for trying to help..
What exactly is the extranet? Is it the mobile app? The booking.com website?
On the mobile app when I click on 'finance' the only options it comes up with are 'payments' which then scrolls down to 'payment history' and 'bank details'.
I'm new to booking.com (I also use Air BnB which I find much simpler).
Thanks Toniya!
Richard
Dear Richard,
Extranet is the private network for our partners. Every partner has an extranet account where they manage their properties on Booking.com. Our mobile app is called Pulse and is a mobile version of your extranet account.
I advise you to log in to your account from a computer and follow the steps that I have already explained to you as not all options appear on the mobile app. If you are still struggling to change your payouts, please send a message from your "Inbox" tab -> "Booking.com Messages" -> "Compose a new message" and somebody from the support team will get back to you shortly.
Kind regards,
Toniya
Where is the inbox tab. I been looking for days lol
Thanks Toniya.
I’ve got this far before on the computer version..
Once I get to the ‘getting paid’ part, there is no option to change to four-times-monthly payouts.
This is where I am stuck..
Richard
i have the same problem...should we deactivate payment by booking.com first ?
Dear Richard Simpson,
Please send us a message from your "Inbox" tab -> "Booking.com Messages" -> "Compose a new message" and our support team will get back to you shortly.
Kind regards,
Toniya
I’ve got this far before on the computer version..
Once I get to the ‘getting paid’ part, there is no option to change to four-times-monthly payouts!!