Invoices and commission.
I would like to ask about the very confusing payment structure of booking.com.
I was paid for a reservation that occurred 30-31st October. The payment included the deduction of commission.
I now have an invoice for the commission which has already been paid - is this normal? It now looks like I owe THEM all the money from my bookings??
I contacted the help centre via message and phone but having read the information here, I am not holding out any hope on getting it sorted?
I am new to this so a bit frazzled at it all so if anyone can help and I will keep you updated if someone gets back in touch. My advice would be stick to AirBnB - they charge less commission and the money gets to you instantly.