Paying invoices

Hi, my name is Christine. I have a pending invoice that unified 2 bookings, one that did happen and the other that didn´t happen. I have not been able to pay the invoice for the one that did happen, because the invoice number includes both bookings. How can I manage that? My property has been suspended because I have not been able to pay that sole invoice. Thanks. 

BrookAve 1 year ago


contact partner support via 3 methods below

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox