Payments of July and August

Dear Parteners,

We are very desapoited with your support with us, we have an insue with the payments of July and August, we are asking for support from you sence that time, and we are in December, and we never have one call from you.

we got 4 houses with you, and 2 more to open on begin of next year. We not sure what to do, but at the moment we will meet and dicide if we will keep working or not with Booking.com. We are waiting a call from you, we send a lot of messages and we never had a call from you.

Sincerly desappointed with Financial Departement of Booking, we will contact soon to let you know if we will keep work with you or not


Many thanks for the time you never had for us,


From Bella Italia

Ricardo Gonçalo

BrookAve 2 years ago



You also can contact partner support via 3 methods below

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox

Profile picture for user Janita - Account Advisor j
Janita - Accou… 2 years ago

Hi Ricardo, 

This forum is for general questions regarding Booking.com, unfortunately we are not able to help with specific property requests due to security. Please reach out to the Partner Services or Finance team via your extranet for assistance with your specific listing. You can reach them via the Inbox tab in the extranet > Booking.com Messages > See contact options.