You can check your payout under the Finance tab to see what has been paid. Otherwise, please reach out to the Finance team by sending them a message in the extranet.
You can compose a message via the extranet under Inbox > Booking.com messages. If there is no "compose new message" directly there then click on See Contact Options > select a relevant topic eg. Account > select a relevant subtopic eg. Other > then click see all contact options > Message > write your message.
In February I’ve received 3 reservations, but was only received the payment from the last reservation. Now I have a message from booking charging me the
So this is a peculiar one. Today I had a message from a guest whom has technically not checked in or stayed yet. A polish guy who made the booking. He requested
Hi everyone, My property is in South Africa and, due to increased security measures, I can not charge the credit card without the guest approving it on their
Hi Al Pua,
You can check your payout under the Finance tab to see what has been paid. Otherwise, please reach out to the Finance team by sending them a message in the extranet.
You can compose a message via the extranet under Inbox > Booking.com messages. If there is no "compose new message" directly there then click on See Contact Options > select a relevant topic eg. Account > select a relevant subtopic eg. Other > then click see all contact options > Message > write your message.