g
1

Receiving payment from booking.com

Hello,

 

We rented our flat out via booking.com at the start of November. I have still not received any payment for the two weeks that our guests stayed and we are owed thousands of pounds. I have called the finance department over and over and they tell me that they need to confirm the location of my property (?) and that someone will call me back to do this. However its been months and they just the same thing. I don't know what else to do apart from getting some advice from a lawyer. Has anyone experienced anything similar? We are absolutely furious and will obviously never use booking.com again.

 

 


b
11
BrookAve 1 year ago

 

Contact Partner Support for video method and attach utility bill for proof of address 

b
11
BrookAve 1 year ago

 

its on bottom of this and every page, are you saying this is not visible to you?

 

I know in the past a long time ago that was a thing for some , the contact us link was not showing, but I thought it had been fixed since.

 

footer contact us