Regarding booking.com partnership booking

Dear booking. Com,

We are facing many no shows for booking done through agoda (your partnership)

We are unable to contact guest as the number comes invalid. 

Booking.com probably only sees customer's request. But there is no support contact for managers.



Profile picture for user Janita - Account Advisor j
Janita - Accou… 1 year ago

Hi Vaijanti, 

Thank you for your message and feedback regarding this partnership. We will pass this on to the relevant team. In regards to the no-shows, I recommend contacting the provider you received the booking from to advise them of these so that they are marked correctly. Thank you.