Reopening the account

Hi, I believe that I had paid my dues but my apartment still not list on the web. There is anything else that I need to do? And after how many visits booking can start charging me directly after receive the payment from my clients?



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Fluff (new account) 1 year ago

Hi, there are far too many factors at play here. You will need to contact BDC via Extranet message for the answers specific to your account.

No one here has access to the information you require.

Belita Ribeiro 1 year ago

I received an email from them; they said my account would be up in a few days but didn't say a specific day.

Thank you,


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Janita - Accou… 1 year ago

Hi Belita, 

Thank you for reaching out. For a quick check, you can see if there is a button on your Home page advised, Open Property. If this is here then you are ready to open your property again. 

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Hotel Erraha 1 year ago

Thank you janita 

but the bills still giving me impaid and there is no button green I know it and my hotel is still close I be pay my bills 1 month  ago I call send msg e-mails but no response