I am an ower with a property in Mexico. I am super confused. Booking charges my clients taxes. Are they remitting the taxes to the Mexican tax authorities? They are taking it from my commission. Where is this money?

BrookAve 1 year ago


no only you are







contact partner support via 3 methods below

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox

Shannon Jimenez 1 year ago

So if I have to pay taxes why are they charging the client taxes and not giving me the tax money to pay? They only pay me the commission.