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I totally agree with this. The review system is a very one sided stance putting those who do the work in a no win situation. There are of course providers who are solely there for the money cutting corners and providing the bare minimum. Same with every sector.
If BDC find it so difficult to do as AirBnB do, in that the review system is a balance between provider and guest. Then, they should know their providers. A good consistent review score, should immediately give us the right to comment..... at the very least, on a review that is low and inconsistent with the majority.
In my mind, a no comment, anonymous review, good or bad should be disregarded in the overall score. If you can't add just a word or two, then the review is just a standard tick box with no point!!
Booking.com need to allow us to comment on the guest... a guest review. The amount of time that a guest can review a property should be set. I have heard of guests writing reviews on a stay of 2 years ago, received after the premises has changed hands and the review being allowed. Not on, try taking a garment back to a shop after 2 months, let alone 2 years and trying to make a complaint!!!
I think the very fact that they... the guests could receive a bad review, and therefore make booking future accommodation difficult, could just hopefully make them think a little more carefully about their behaviour. Certainly, allowing a child to 'decorate' a wall should become a thing of the past!