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I did use it for a while. I think I've set a dynamic range to 20% or 25% and it seemed that the discounted rates were offered fairly, since I didn't receive a booking with 25% discounted rate, but always less then that.
The main reason why I deactivated this feature was because I noticed twice when checking up my property that for the same day bookings ("last minute") genius discount wasn't offered at all and I didn't resell empty rooms. Which from my point of view at least basic 10% discount should be offered for same day bookings if you have available rooms.
You can deactivate Genius program up to 1 month (I assume in this period dynamic pricing is not offered then?). So for "hot" dates you basicly don't need a genius at all?
9,7?? Is it even worth of all the stress and nerves. That's a great score. :)
Perhaps if you calculate arithmetic mean of your subs the SUM is not 9,9. Rather 9,8.
+-0,1 is not drastic.
I have 640 reviews.. So I see all kind of scores (although they are more or less 9 and 10). :)
I never claimed I did. I said "what if"? :) This thread does not represent all partners on Booking.com when claiming that 99% of partners don't like the system. Review system changed three times I beleive since I host on Booking.com. Did the change affected us.. it didn't.. Majority of partners in this thread basicly won't like the system in anyform, because they can not change the way how guest sees a score that we should deserve. We'll always receive some unjust scores regardless.
We have 20 units, so It's easier to see how the review system actualy works, because we get rated from various guests quite frequently.
I understand that it is "frustrating" when we receive for example an overal 9 but would actually receive 9,6. But based on my reviews I also received 10s in overall and lower score in subs (9,2, 9,6 or even lower) and this is the positive side of the review system. As a conclusion it really doesn't change much And from this point of view I think it's a fair score if guest experience staying with us was worth 10 although with some lover sub scores. My score is solid (600+ reviews), so it doesn't have a big impact if I receive also "bad" scores.
Probably for smaller properties would be in more interest that reviews are not removed after two years, but I really don't like this model (like trip advisor) because you're stuck also with the negative ones for eternity although we improved much since years ago. There is no perfect receipe for small properties. :)
I understand that 7,5 is basicly a low score for us hosts although it is considered as "very good".. which I also beleive it was the main reason why Booking.com changed the scoring system, because most hosts couldn't accept 7,5 as a positive score.
7,5 is low but in the other hand we also get 10s which is in a scale 8 - 10. If we draw the line it really does not change much.. except that small properties will always "struggle" with low amount reviews to keep the highest overall score regardles of the review system type. It's really not the review system for the small properties. It's the type of guests they host., some of them are just unhappy and angry in general where they reflect that in reviews like @One88 on Commerce for example :) and this can have a biger impact on a small property.. But luckily majority of guests are still positive and gives a fair score or even better then fair sometimes.
I think that 1-10 for the subs would be much more time consuming for the guest to decide what would be appropriate score for each sub which I assume it would not be in Booking.com's interest. It would make more sense then to score the subs with 1-5 scale in such case.
All reviews I posted are from my property and are publicly visible. ;)
Refference number is not public, it is only visible to a host, and admin does not allow that we display/post it publicly.
Also it is not a rule, that you will receive a 9 and then 10 in all categories.
And I am not convicing anyone. Just presenting facts and will continue to do so. What If I or many others preffer this new system better then the old one? So this so called "hosts asking for justice" is overrated.