Hi Nino, it generally takes 2-3 business days for payments to be recognised and allocated in the extranet. If you still see this showing unpaid after this time, please contact the partner support team to look into it further.
this booking number was for a stay on 5/18 for 1 night for 2 rooms, there is some type of payment error, that very well could be on the hotel's part, I needed
patience padawan
Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.
Message or Call BdC PartnerSupport
Method 3: *** public main lines via Where you can reach us
Hi Nino, it generally takes 2-3 business days for payments to be recognised and allocated in the extranet. If you still see this showing unpaid after this time, please contact the partner support team to look into it further.
Kind regards,
Jarratt