cancelling a booking

The booking for the 2nd October will have to be cancelled as you have not charged the correct fees including cleaning fees. You have been contacted several times over this ,but it keeps happening

BrookAve 1 year ago


If you dont have additional fees correctly setup , then that can happen.


But its also not a valid reason to cancel and instead just collect it when the arrive.


Be smart about it. message them about it in advance and see if they decide to cancel.





Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox