Changing the description of the property

Hi, everybody! 

Our property consists of several different different structures, located on the same landplot. It's very important to describe the structures, otherwise the customers can be really confused. Unfortunately, the system doesn't allow to manually edit the description of the property. As well, it's impossible to change the name of the structures (rooms), which could also help the clients during the reservation process. As a result, clients are frequently being confused (booking one structure thinking that it's another one) 

The structure consists of 3 different buildings. However, I'd prefer NOT to create the property for each building to maintain the opportunity to host large companies in my property.  

Could you please help me to overcome this difficulty? Any advices would be more than welcomed!

Thank you!

BrookAve 2 years ago


best to contact Partner Support for  assistance 



Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox