going live

Hi, I received an email from booking.com that stated: 

"We take pride in offering guests the largest and best selection of accommodation, from hotels to homes and everything in between. To ensure we maintain this high standard of quality, properties who do not meet it will be asked to undergo a quality review process. 

We’re sending this email to let you know that your property has been one of those selected. 

What does this mean for you?

This process can take up to 10 days. After the review is complete, we’ll be in touch to inform you of any next steps."

It has been more than 10 working days and I have not heard back from them. Has any body else have this problem and how do to get my listing live?

BrookAve 1 year ago


phone them


You also can contact partner support via 3 methods below

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox