Guest comment after departing this morning after I provided Twin Room for his booking

Guest comment. 


      ‘i’d Like to request free cancellation for this booking (guest had checked in previous day and was provided with Twin room for him & son I provided all facilities)

         Guest would like to refund for the inconvenience caused due to ‘non-availability of taxi’


             Guest & son went to Anthony  Joshua boxing match at Tottenham Stadium had a problem getting a taxi SO requesting I refund him for one night stay.


Am I going mad? Why am I responsible???????????? OR am I missing something ??


             Welcome your comments . Thank you 

BrookAve 2 years ago


Guest would like to refund for the inconvenience caused due to ‘non-availability of taxi’

lmao , youre kidding  right?


ignore that silly sausage, you dont owe them anything.




best to contact Partner Support for  assistance 



Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox