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Guest that left the ackommodation in a mess.
I have recently had a guest family who left the accomondation in a terryble mess,the apartment was extremly dirty, fecec on the toilet floor, the have slept in some beds without sheets ,refrigerator and freezer wery dirty, not to mention the kitchen floor, I write this to find out how to report this to Booking.com,I have really tried but it is impossible to find out how to report this. I really like to protect my fellow reners in Booking.com and try to exclude the family in order save problems for future renters.
regards
Sven
It is a shame that there is almost no information or help from booking when something goes wrong with guests. People are left to fend for themselves.
You can mark this reservation as guest misconduct, explain the issue and ban them from re booking to you