A guest who is slandering me personally for no real reason.

I have a guest who has lied about me and my property and who is now demanding £200 from Booking.com.  He has published very defamatory material in the guest reviews too.  I feel very uncomfortable about this.  All my other reviews are exceptional.  I have witnesses and CCTV evidence to dispute his claims and his comments are indeed slanderous.  I have truly no idea why he has chosen to behave like this.  

BrookAve 1 year ago


use the report guest  on their reservation page, upload all, tick black list and  BdC to follow up


thats all you can do.






Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox