A guest who is slandering me personally for no real reason.
I have a guest who has lied about me and my property and who is now demanding £200 from Booking.com. He has published very defamatory material in the guest reviews too. I feel very uncomfortable about this. All my other reviews are exceptional. I have witnesses and CCTV evidence to dispute his claims and his comments are indeed slanderous. I have truly no idea why he has chosen to behave like this.
use the report guest on their reservation page, upload all, tick black list and BdC to follow up
thats all you can do.
Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.
Message or Call BdC PartnerSupport
Method 3: *** public main lines via Where you can reach us