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Hello I am a host with booking.com I have a question if you could please assist me with on my listings I can not see my previous reviews from former guests if you could please look into my inquiry thank you
I have been six years with booking.com and I have noticed all my reviews from former guests are not showing I would like some help with finding where my reviews are please. Thank you in advance
Hello,
Thank you for reaching out! Here is our guide about guest reviews for more information. Kindly note that guest reviews are automatically removed after two years to make sure that the score is relevant.
If you have additional questions, please reach out to our customer service team from your Extranet Inbox.