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I am completing registration
I am going through the registration process but am stuck on entering the address of the property. The "Continue" button is greyed out. I have tried changing the address, taking out full stops and commas but nothing works. Any advice anyone.
Hi Stephen,
Sorry to hear that's happening. Just a few tips.
- ensure you are using google chrome as the browser as our systems work better with chrome.
- try using incognito mode in google chrome - top right you'll see 3 vertical dots, click that and select incognito mode
- check to make sure there isn't a space in front of behind any of the address text. hit delete on keyboard a few times as sometimes it's sensitive.
- If you're completely stuck you can partner services
Please reach out to the Partner Services team directly if you want someone to help you with your specific listing. You can compose a message or give them a call via your extranet under Inbox > Booking.com messages. From here you will either see a ‘Contact Us’ button or ‘See Contact Options’ then under contact us select the relevant topic > Other > then click ‘See all contact Options > Message or Call.
Kindly note that your extranet is the best place to seek help as your inquiry will go to a specific department depending on the topic you choose when you send a message.
Kind regards,
C.Chin