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I am completing registration

I am going through the registration process but am stuck on entering the address of the property. The "Continue" button is greyed out. I have tried changing the address, taking out full stops and commas but nothing works. Any advice anyone.

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Claire - Accou… 2 years ago

Hi Stephen,


Sorry to hear that's happening. Just a few tips. 

- ensure you are using google chrome as the browser as our systems work better with chrome.

- try using incognito mode in google chrome - top right you'll see 3 vertical dots, click that and select incognito mode

- check to make sure there isn't a space in front of behind any of the address text. hit delete on keyboard a few times as sometimes it's sensitive. 

- If you're completely stuck you can partner services

Please reach out to the Partner Services team directly if you want someone to help you with your specific listing. You can compose a message or give them a call via your extranet under Inbox > messages. From here you will either see a ‘Contact Us’ button or ‘See Contact Options’  then under contact us select the relevant topic > Other > then click ‘See all contact Options > Message or Call.


Kindly note that your extranet is the best place to seek help as your inquiry will go to a specific department depending on the topic you choose when you send a message.


Kind regards,