I need help with guests currently at my property

They have set up a marquee in the garden with 2 hot tubs inside. It has internal lights and they have put fake grass on the ground. It's a 3 day booking. Hot tubs

Marcus Gavaldon
2 years ago

Hello Terri,

If hot tubs are not allowed on the property you can report guest misconduct on the guest's reservation page (Reservations > Find the guest's reservation number > Report Guest misconduct). Additionally, you can also reach out to Customer Service for assistance and to properly notate the misconduct if you evict the guest. Please let us know if you need any additional information.

Thank you for being a part of our community!

Terri Doherty 2 years ago

Hi thanks for the reply. I have not specifically said hot tubs aren't allowed never though of it tbh.  who sets up 2 hot tubs on a 3 night booking🤷‍♀️. Thanks for your response