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I want guidance for an invoice that I register without paying. It has a negative credit note value and does not open the payment page.

I want guidance for an invoice that I register without paying. It has a negative credit note value and does not open the payment page.

 


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Ivana - Commun… 1 year ago

Good afternoon,

To get in contact with our finance team, you can compose a message via the extranet under Inbox > Booking.com messages. If there is no "compose new message" directly there then click on See Contact Options > select a relevant topic eg. Account > select a relevant subtopic eg. Other > then click see all contact options > Message > write your message. 

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Luke Cruden 1 year ago

I'm sure this partner is aware of how to contact the correct department. Next time, kindly provide an informative answer that may assist others who may have the same question.

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Luke Cruden 1 year ago

It's quite confusing for them to include this credit invoice for a new months invoices but I believe it is just a commission summary from the previous month's bookings.