My vacation flat was locked

• contact partner support by phone

Where you can reach us

Hi Daniela, 

Thank you for reaching out.  If you haven't already please contact the Partner Support team to be sure this has been noted and escalated to the relevant department to be sorted out. We currently have a backlog of properties to verify and the relevant team has been made aware of this issue. We apologise for any inconvenience this may cause, and the team will contact you as soon as possible. Unfortunately I do not have a turnaround time for this at this stage. 

Please note, we are not able to assist any further from the communities forum platform here so please reach out to your local Partner Services for any further information. 

Thank you!