I want the customer to pay before booking. Just like you do with Airbnb. It should not be possible to cancel bookenger How do I change it in my profile

BrookAve 1 year ago


  • This is NOT AirBnb, there is no such entitlement.
  • "should not be possible to cancel bookenger" - elaborate in plain English please
  • If you are not using BdC payment methods then you can easily do it by defining methods, process, time limit etc into the New Reservation template



You also can contact partner support via 3 methods below

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox