prolonging the stay while the quest are already here

Hi guys, my quest have just inchecked and they would like to stay one day longer than reserved. The payment goes via the Booking.com

Could you please advice what can I do to add this one day?

Thank you in advance for your help :)

BrookAve 1 year ago

You have option of handling it as a direct booking.


I.e. block the extra nights and take payment direct meaning no commission on those extra nights.


Else ask PS team to update it.


Option 1 should be the preferred method