Quality rating

the suite says in order to improve my quality rating the only thing i need to do is "add bathroom photos". when I view my photos I can't see a way of adding specifically bathroom photos. I have tagged existing photos as bathroom but that doesn't the trick...

Profile picture for user Claire - Account Advisor c
Claire - Accou… 2 years ago

Hi Rich,

Thanks for your message. The process you've explained is pretty much the only way to distinguish a bathroom photo - by tagging it. Have you tried deleting the image and doing it again? Our system also works better with the google chrome browser. Hopefully that works for you but if it doesn't work you could give your local team a call and see if they can tag it for you and get it to work. Their phone number should be in your extranet in Inbox > Booking.com Messages> then either contact us or see contact options depending on your extranet set up. 

Kind regards,