Rates on my bookings

I need help with my rates. I do not know where to change the rates correctly, and also the rate per person;

What ever I try the quests that book has different rates: Example booking 264992018. 4 nights 2 adults has to

pay N$130.00 p/p = 260.00 x 4 = 1040.00, but know the rate is 2080.00 for 4 nights???.

Kind regards



BrookAve 1 year ago


availability menu > calendar > list ivew

Managing Availability by BrookAve



else best to contact Partner Support for  assistance 



Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox