I'm not registered for vat but it doesn't have an option for that

BrookAve 2 years ago


If you are just a private host in EU, then you ignore it.



Sergei - Commu…

Dear Partners,

I’d like to share some clarification on the VAT email some of you received last week.

Firstly, what’s happening

Unless you are located in the Netherlands (where Booking.com is based), you are receiving what are called cross-border services from us. This means you are responsible for meeting both local and EU VAT requirements, which may include self-assessing VAT on the services you receive. In line with this, we need to maintain a record of your VAT number to remain compliant with data reporting regulations.

Secondly, on next steps

For those of you who have already updated their VAT number, thank you! You can check everything is up to date via this link.

If you do not currently have a VAT number or have questions about your local and EU VAT obligations, we recommend that you speak to an expert on tax legislation in your particular region. Our tax team will follow-up via email in the coming period with reminders and we’d encourage you to maintain your records as per any advice you might receive.

We apologise if our email caused confusion and thank you for your patience while we were coming back to you.



Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox