who owns the money in virtual cards ?

does BDC load our virtual credit cards with their own money ?  Or is it actually the guests own money converted to BDC virtual card ?   Can a "paid online? guest pay on arrival with their in hand credit card which would nullify the BDC card  ?

BrookAve 2 years ago


its the second one, guest prepaid into a VCC


no there is no nulify, you have to unsubscribe from that method first, so that account defaults back to guest pays you.


then you can set up the New Reservation template with:

  1. 1 or more prepay methods direct to you or via a 3rd party
  2. the time limit, min.24h or the reservation is cancellated
  3. overview of the process.






Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox

Enquiries 2 years ago

Thanks, I appreciate your answer.  Hope you keep safe and well.