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Completely agree that the only way is to increase my pricing on BDC, and try to push bookings through other agents. I also use expedia for bookings, and although they are not the best either, when it comes to payments, I send them an invoice once the customer has checked out, and then the payment is transferred to my bank within 7 days, and at no extra cost.
Unfortunately my small business is in a little island in Thailand, and AirBnB is not allowed here, so I have to use major OTAs if I want to get bookings.
Its not right that because they are a massive company they can treat their valued customers like this. The charges are now becoming ridiculous.......small businesses are not going to thrive if they keep this up.
They charge standard 15% commission, but if you want to be more visible on the website, then you pay more some people pay nearly 30% commission.
Then they push you to give discounts and promotions of at least 10% to encourage more bookings......when they are being paid to promote you property already, so we lose more money, and now they want to take even more.
I have really no option but to stick with the payments by BDC as the other option of paying the invoice at the bank every month is just not a feasible option for me, the nearest bank is miles away!!
We are being totally abandoned and not listened to at all!