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Ontdek alles over het beheren van uw accommodatie en het extranet op Partner Help. In onze artikelen worden de vragen beantwoord die door onze partners het meest gesteld worden.
I also agree about anonymous reviewers. It is very frustrating not being able to reply. I have contacted booking.com and provided feedback about this previously. In this day and age we should be able to rate and review guests as well. It would be helpful for us to know a little bit of history on guests. I think it would be a much fairer system. Uber do it - its a sign of the times!
I have heard other Managers say they have been reviewed and had photos put up of accommodation that was not even theirs. It is very unfair that we cant respond or defend ourselves against anonymous reviewers.