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View from the deck at Flaminkevlei Waterfront in Velddrif West Coast of South Africa
Yes it is the email you send to the guest using the address with booking.com domain. I find guests want to get their booking info with the least hassle possible. Text messages are most user friendly and guests appreciate it.
I've learnt that Bookin.com emails to guests sometime end up in spam folders. Sending info via the portal as well as text messages is the route I go now.