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Massive frustration with fake bookings. I`m new here. I am now calling the number provided as soon as the booking comes in. If it is a fake number I send them a mail saying that we cannot accept the booking until they provide a valid number and a check in time. I have no way of knowing if this gets to them but at least my efforts are documented. I am not waiting in for 4 hours any more for fakes.
No such issues with other channels.
B.c should allow us to cancel with a note to re-book with correct data.