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Please assist how I can change setting to start charging in local currency as guest are taking advantage of our lower rate and prefer to convert a dollar to our local currency.
Thank you so much for brilliant ideas. I loved the sketch map and the listing of what to do. However i am still not getting the answer on charging cancellation fees on non refundable rate plan for the systems tell us that we do not have a right to view the credit card details of the guest. I have accumulated over $1800 which I cant claim. How do you claim these since booking.com refuse to collect such charges on our behalf.
I am also a victim of "no show". I have lost almost $800 within a month .How can I be assisted that, Booking.Com collects money for us and deposit into our account.
I have made this request before and was told that they cant provide it to me without giving reasons. what is the criteria to qualify for this.