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you can offer stay 3 pay 2 or stay 2 pay 1 offer if they book next time.
If you manage to get their birthday or anniversary details you can offer free stay or the same I mentioned above.
Or you can send a gift to them. something which reminds your place and the town/city your property is located.
tea coffee facility, toiletries, hairdryer, hangers, luggage rack, board games, couple of books to read, water bottle, some cookies
Hi Leandri Klopper
Thanks for sharing your thoughts
not all my guests bother adding a review so of cause as property owners we will not be able to reviews all the guests all the time as well. But if there is a system, it will help.
For sure, if we can flag guests who do not pay or misbehave it will help other owners. Uber has this rating which works very well.
Check whether it's a competitor. There are competitors who book rooms just to block your property well in advance and cancel last minute.